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Policies / Procedures / Standards / Guidelines

Policies​

  • Compliance is mandatory
  • Sets strategic goals by governing organization
  • Often compliance-aligned
  • Short and to the point
  • Clear what the target audience can, cannot, and must do

Standard​

  • Following is usually voluntary, unless explicitly set otherwise to be mandatory
  • Sets normalization of policies and procedures
  • Measurable / clearly and unambiguously attainable

Procedure​

  • Following is mandatory
  • Contains step-by-step instructions to accomplish

Guideline​

  • Following is oluntary
  • Contains advice, support, and guidance
  • Used to clarify actions when clear direction is not available